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bon COOK, Privacy Policy, Returns and Terms and Conditions   
Effective Date: August 1, 2017
 
Contact Information
bon COOK,
34901 Woodward Avenue Suite 201
Birmingham, Michigan 48009
 
Phone: 888.838.1998
Email: support@boncook.com
Website: www.boncook.com

Returns

If a Consultant decides to cancel her or his relationship with bon COOK, the Consultant may return any “resalable” contents from the original kit for a refund within 90 days of enrollment.
 
The contents must be:
  • Unopened, unused and currently in our product line
  • Packaging and contents must be in perfect, resalable condition
  • Food product must be untampered and in current usage date
  • You are required to ship all returned product back to the company at your own expense. bon COOK is not liable for any damage or loss of returned product. Please use a qualified carrier, send it to the correct address, and package the return carefully.
  • No refund or credit will be issued until product has been received, reviewed, and logged back into the current inventory of bon COOK. A Consultant Support Specialist will process the return. Credit will be issued only to the credit card used to purchase the starter kit, and may take up to 10 business days to show as a refund once the return has been authorized by bon COOK.
  • Consultants are responsible for all incurred shipping expenses.
 

Privacy

Our Commitment to Privacy: Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect: This notice applies to all information collected or submitted on the BonCOOK website. Contact information collected from parties that contact us requesting more information about Cooking Parties, becoming a Consultant or other general inquires will be forwarded to the Independent Consultant that will handle this request.
Cookies: Our online ordering system uses cookies to track sessions and purchasing. You can opt out by adjusting your personal internet settings.

The Way We Use Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. BonCOOK reserves the right to reveal this information pursuant to a valid subpoena or court order.
We use return email addresses to answer the email we receive for tech support, customer service, email updates and to send registered users their passwords. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All online credit card transactions are performed only on secure servers through a secure SSL connection.

Third-Party Websites: This website may provide links to third-party websites. Any such links are provided solely as a convenience to you. BonCOOK has no control over these websites or their content and does not assume any responsibility or liability for these websites. BonCOOK does not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this website, you do so at your own risk.

How to Contact Us:
Should you have other questions or concerns about these privacy policies, please contact our office by 

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bon COOK is the essence of the kitchen, born to influence and inspire meaningful cooking experiences at home and within our communities.


            

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